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What Works in Advertising?

By Margie Morris, Rotary Club of Sherman, Texas, D5810 

 

Advertising is not for those who already know and love you.  It’s for those who haven’t yet had the opportunity to do so.  A good advertising agency discovers what makes your business unique, packages it in a way that helps target audiences say yes, and then delivers knock-your-socks-off campaigns that get results.  

 

A great ad isn’t easily interchangeable with others in the same field.  There needs to be something so remarkably distinct, it grabs attention and invites customers in.  The best ad agencies, large and small, bring the element of surprise (in a good way!) to their campaigns.

 

One common misconception is that only large conglomerates can afford to use ad agency services.  While some agencies focus on high dollar clients, others enjoy working with small business owners and professionals who want to position themselves well.  There are cost-effective ways to utilize advertising that bring solid return to any size company.

 

Those new to advertising often ask, “What works?”  The most straightforward (and honest) answer is:  It depends.  Productive advertising, marketing and public relations efforts are based on who the target audience is and how they make decisions.  One-size-fits-all generally doesn’t fit anyone very well. When conveying a compelling message that motivates, you have to capture the target audience’s attention first and then solve their problems.  It’s as much strategy and hard work as it is creative.

 

Avoid Costly Mistakes

 

When advertising is a do-it-yourself project, the result is often in the form of a laundry list of services rather than a complete package designed to appeal to a specific target.  Although talking about your business is what comes naturally – to tell who you are and what you do -- it can be a costly mistake.

 

Ultimately, advertising isn’t about you -- the business or the professional -- at all.  It’s about your customer.  Changing your focus outward rather than inward helps audiences sense that you care, that you want to help, that you enjoy what you do (and are good at it), and that you appreciate them. 

 

Many industries have home offices that provide materials with the option of localizing.  The good news is that because the resources are produced in bulk, they are often less expensive than custom work, independently commissioned.  The bad news is that because the resources are produced in bulk, they may not be a good fit for your area.  Every location is different.  Every business owner has something wonderfully unique that brings business.  If you choose to use standardized materials (or if you have no other choice), look for multiple ways to let your uniqueness shine.

 

To achieve a branded look that distinguishes you and establishes you as the preferred option, you need expertise in message development, graphic design, and appropriate placement.  It takes more than most of us can manage with desktop publishing software and an internet connection.  It also requires a consistency that is difficult to achieve when, as happens with businesses-on-a-budget, different media outlets prepare your advertising.  Advertising is an investment.  You want to project confidence and caring within a look that is distinctly yours.  Everything must work together – your visuals, your message, your media.  It’s what makes you a star.

 

Place Strategically

 

Where you place your ads is as important as what they communicate.  Be where your customers are.  Ad agencies do their homework so they know how a target audience gets their information, what programs they watch or listen to, what publications they read, and how they make decisions.  It can differ by age group, location, geographic area, or any number of factors.

 

One valued service of an advertising agency is razor-sharp placement.  It makes no sense (or cents!) to invest in places where your audience isn’t present. For example, while traditional yellow pages are losing applicability for younger audiences, they are still a trusted resource for those in the senior demographic.  So if your company is a home health agency, it’s important to maintain a presence there.  If you are a tattoo establishment, probably not so much!  

 

Consider the best mix possible within your budget.  You’ll get a better return if you place your campaign strategically in multiple areas.  In fact, it’s unrealistic to expect that one ad in one spot will get results.

 

Focus on what you want to accomplish with each advertising campaign.  Know what you want your audience to do, think or feel as a result of seeing or hearing your ad.  Make it easy for them to respond.  Break through the clutter with energetic pizzazz and a great solution.  Be relevant and, if you can manage, offer a little joy. 

 

At Morris Ink Advertising Agency, we are blessed with clients who are passionate about their work.  They are very good at what they do and it’s our privilege to help them convey that excellence in stunningly creative ways.  You don’t have to be in the Big City to find extraordinary talent.  You are the expert in your field.  Let potential customers know it with advertising that invites, engages and helps them say yes to you.  

 

Eight Important Considerations for an Ad Agency

1.   Ensure that staff members have degrees in the field.

2.   Check the agency’s website for style, as well as information.

3.   Look at examples of their creative work (i.e. logos, print ads, commercials).

4.   Ask about references.

5.   Match services provided with your needs (i.e. advertising, PR, marketing, media training, crisis communications).

6.   Evaluate capacity to provide “one-stop shopping” from annual report preparation to celebrity talent acquisition.

7.   See if the agency offers the option of hourly, project or retainer rates.

8.   Consider ethics, trust, integrity, & professionalism.

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