Neil Van Dine, a member of the E-Club of WASH in District 9980 (New Zealand), spent 15 years on projects to bring wells and hand pumps to communities in Haiti, struggling to keep them operational. In 2004, he commissioned a survey that revealed half of the wells weren’t functioning. Previous efforts to provide maintenance weren’t holding up. So Van Dine and his team reassessed and came up with a new plan: His Rotary club trained the community to develop a business plan that involved the whole community. The plan involves collecting a small amount of money from each household that is earmarked toward maintenance and repairs of the wells. Now, 90 percent of the wells they have built are operational.